Last updated: 3/26/2020

NYAIL is monitoring the novel coronavirus (COVID-19) closely. NYAIL programs are implementing new procedures in accordance with New York State Department of Health guidance, the Governor's Executive Orders, and other direction from government; related to prevention and infection control of novel coronavirus (COVID-19). Additional links to external informational resources can be found at the bottom of this webpage. Your local health department is your community contact for COVID-19 concerns.

  • NYAIL and ILCs are continuing to adapt programs to evolving guidance from public health officials.
  • Please check with your local ILC before going there in person. Most ILCs are closed to in-person visits, but are making other arrangements to continue their programs and services.
  • We're planning to remain engaged in advocacy that addresses ongoing issues and developing concerns, without putting people at risk in physical spaces.

Laura Bingell, RN, Open Doors (MFP) Transition Center Project Nurse, has put together this informational handout on the coronavirus on "What to do and Where to Get Accurate Up-to-date Information on the Coronavirus (COVID-19)." Handout link: What to do and Where to Get Accurate Up-to-date Information on the Coronavirus (COVID-19) (PDF)

A recorded video of Laura's "Universal Precautions" webinar is available and with ASL here.

New York State's COVID-19 free and confidential Emotional Support Helpline at:1-844-863-9314 available from 8 a.m. to 10 p.m., 7 days a week.

Additional Resources:


Program Information

Open Doors

As of 5 p.m. on March 13th, transition specialists will not be visiting nursing homes in accordance with New York State Department of Health guidance and Executive Order No. 202.1, "related to prevention and infection control of COVID-19 at nursing homes and adult care facilities, including but not limited to guidance on visitation." A public statement by the Governor regarding these new policies is available here.

Transition specialists will be able to be in contact by phone.


Olmstead Housing Subsidy (OHS) and Rapid Transition Housing Program (RTHP)

The following guidance is for all program staff working for NYAIL funded housing programs (e.g., Housing Specialists (HS) and Independent Living Specialists (ILS)).

      1. All program staff should have watched the Universal Precautions webinar on 3/10/20 or watch the recording prior to entering a nursing home.
      2. All program staff should follow Universal Precautions.
      3. Program staff should follow any guidance from their ILC.
      4. Program staff should follow DOH guidance below regarding meeting with prospective program participants and home visits.
      5. In circumstances where HSs/ILSs are unable to meet with participants in-person, as much work as possible should be done via phone and email. Initial meetings can be completed via phone when the HS cannot go to the nursing home due to COVID-19 restrictions. The HS should ask for participant consent on the phone, followed by a request to the Social Worker or other NH staff to obtain written consent that can be fax/emailed/mailed to the HS. If the SW/NH staff are unable to do this, the verbal consent will remain in place until the restrictions end. If during a phone intake the participant declines, the HS should ask if the person would like to be contacted again in person when the restrictions are removed. The HS should keep a list of people who want to be contacted again.
      6. HSs can complete intakes during this time and ILSs will be able to complete service planning discussions via phone.

The Open Doors nurse Laura Bingell (This email address is being protected from spambots. You need JavaScript enabled to view it.) is available to answer any questions HS/ILS may have about COVID-19. More information can be found at the following links:

Centers for Disease Control:

Administration for Community Living:

New York State Department of Health webpage:

Centers for Disease Control Guidance for CBOs:

New York Department of Health Housing Provider - Novel Coronavirus 2020 Guidance

Statewide Systems Advocacy Network (SSAN)

  • Public Policy teleconferences will continue to be held.
  • The state capitol building is now closed to visitors, since Sunday (3/15/2020).
  • Continue to save the date for NYAIL’s Legislative Day on April 30. Given these uncertain times, we don’t yet know if the capitol will be open to visitors, or if the legislature will even be in session. NYAIL is continuing to monitor the situation closely and exploring alternative options, including holding our legislative day virtually. We will keep you updated as we know more.


Diabetes Prevention Program

  • Program providers may hold make-up classes online or pause classes temporarily. Please contact your program provider for more information.


other informational resources

Links to External Websites:

New York State Department of Health Guidance and Advisories:

Medicaid Update